Upbridge Terms of Use
Last Updated: March 2026
1. Introduction
Welcome to Upbridge ("Upbridge", "we", "us", "our").
Upbridge provides software tools designed to help companies coordinate and automate operations related to property services, including cleaning and hospitality operations.
These Terms of Use ("Terms") govern your access to and use of:
- the Upbridge website
- the Upbridge web platform
- the Upbridge mobile applications
- any related services, integrations, or features
(collectively referred to as the "Service").
By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy.
If you do not agree with these Terms, you must not use the Service.
2. Description of the Service
Upbridge is a Software-as-a-Service (SaaS) platform that enables businesses to manage operational workflows related to property services.
The platform may include features such as:
- task scheduling
- team dispatch and coordination
- automated task generation
- job quality verification
- operational dashboards
- property instructions and checklists
- photo uploads and documentation
- messaging between team members
- reporting tools
- billing and invoicing automation
- integrations with external systems such as calendars or property management platforms
- AI-assisted operational tools
Upbridge may provide these services through:
- web applications
- mobile applications
- APIs
- integrations with third-party systems.
We may update, improve, or modify the Service at any time.
3. User Accounts
To use certain features of the Service, you may be required to create an account.
You agree to:
- provide accurate information
- maintain the security of your login credentials
- notify us immediately of any unauthorized use of your account
You are responsible for all activity that occurs under your account.
Upbridge is not responsible for any losses caused by unauthorized access resulting from your failure to protect your account credentials.
Users must be at least 18 years old to use the Service.
4. Acceptable Use
You agree not to use the Service to:
- violate any applicable laws
- upload malicious software
- access the platform without authorization
- interfere with the operation of the Service
- reverse engineer or attempt to extract source code
- distribute or resell the Service without permission
- misuse data belonging to other users or third parties
Upbridge reserves the right to suspend or terminate accounts that violate these Terms.
5. Customer Data
You may upload or submit information to the platform, including:
- property information
- task details
- images or documentation
- employee information
- client information
- operational data
This content is referred to as "Customer Data."
You retain ownership of your Customer Data.
By using the Service, you grant Upbridge a limited license to:
- store
- process
- analyze
- and display Customer Data
solely for the purpose of operating and improving the Service.
We may also use anonymized and aggregated data to improve the platform.
6. Mobile Application Features
The Upbridge mobile application may allow field workers to:
- receive assigned tasks
- view schedules
- complete checklists
- upload photos
- communicate with managers
- access property instructions
You acknowledge that data submitted through the mobile application becomes part of the operational records of the organization using Upbridge.
7. Third-Party Integrations
The Service may integrate with third-party platforms such as:
- calendar systems
- property management software
- payment processors
- analytics providers
Upbridge is not responsible for the operation, security, or policies of these third-party services.
Your use of those services is subject to their respective terms.
8. Subscription and Payments
Upbridge may offer the Service through paid subscriptions.
Pricing may vary depending on:
- number of users
- features used
- organization size
- custom integrations
Subscriptions may renew automatically unless canceled before the renewal date.
Payments may be processed through third-party payment processors such as:
- Stripe or similar services.
All fees are non-refundable unless required by law.
Upbridge reserves the right to change pricing with prior notice.
9. Intellectual Property
All rights, title, and interest in the Service, including:
- software
- design
- interfaces
- logos
- trademarks
- documentation
are owned by Upbridge or its licensors.
You may not reproduce, distribute, modify, or create derivative works without written permission.
10. Service Availability
We aim to provide reliable service, but we do not guarantee that the Service will be:
- uninterrupted
- secure
- error-free
Upbridge may perform maintenance or updates that temporarily affect availability.
11. Disclaimer of Warranties
The Service is provided "as is" and "as available."
Upbridge disclaims all warranties, including:
- merchantability
- fitness for a particular purpose
- non-infringement.
12. Limitation of Liability
To the maximum extent permitted by law, Upbridge shall not be liable for:
- indirect damages
- lost profits
- loss of data
- business interruption
arising from the use of the Service.
Our total liability will not exceed the amount paid by you for the Service during the previous 12 months.
13. Termination
Upbridge may suspend or terminate your account if:
- you violate these Terms
- your subscription payment fails
- required by law
You may terminate your account at any time by contacting support.
14. Changes to Terms
We may update these Terms from time to time.
If we make material changes, we will notify users through:
- the platform
- or website notice.
Continued use of the Service constitutes acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by the laws applicable to the jurisdiction in which Upbridge operates, without regard to conflict of law principles.
16. Contact
If you have questions about these Terms, please contact: