Upbridge Privacy Policy
Last Updated: March 2026
1. Introduction
Upbridge values your privacy.
This Privacy Policy explains how we collect, use, and protect information when you use:
- the Upbridge website
- the Upbridge platform
- the Upbridge mobile application
(collectively the "Service").
2. Information We Collect
We may collect the following types of information.
Account Information
When you create an account we may collect:
- name
- email address
- company information
- phone number
- login credentials
Operational Data
Users may upload information related to their business operations, including:
- property information
- service schedules
- task assignments
- employee information
- checklist responses
- uploaded photos
- operational notes or comments
Device Information
When using the mobile application we may collect:
- device type
- operating system
- app version
- IP address
- usage data
Location Information
If enabled by your device settings, the app may collect location data when workers:
- upload photos
- complete tasks
- interact with task records.
Location sharing can be disabled in your device settings.
3. How We Use Information
We use collected information to:
- operate the Service
- manage user accounts
- provide task coordination features
- generate reports and analytics
- improve product functionality
- provide customer support
- ensure system security
- comply with legal obligations.
We may also use anonymized data to improve our software.
4. Data Sharing
Upbridge does not sell personal data.
We may share information with trusted service providers that help operate the platform, including:
- hosting providers
- payment processors
- analytics providers
- customer support tools
These providers are required to protect the data they process.
We may also disclose information if required by law.
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect user data.
These may include:
- encryption
- secure authentication
- infrastructure monitoring
- restricted employee access.
However, no system can guarantee complete security.
6. Data Retention
We retain information only as long as necessary to:
- provide the Service
- comply with legal obligations
- resolve disputes
- enforce agreements.
7. User Rights
Depending on your jurisdiction, you may have the right to:
- access your data
- request corrections
- request deletion
- restrict certain processing.
Requests may be submitted to our support team.
8. Children's Privacy
The Service is intended for business users and is not directed to individuals under the age of 13.
We do not knowingly collect personal data from children.
9. Third-Party Links
The Service may contain links to third-party websites.
Upbridge is not responsible for the privacy practices of those websites.
10. Changes to this Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with the revised date.
11. Contact
If you have questions regarding this Privacy Policy, please contact: